Refund & Return Policy
Effective Date: February 02, 2026
At Able Brands LLC, customer satisfaction is important to us. We want every customer to feel confident shopping with us. If you are not fully satisfied with your purchase, we are here to help.
Please read our Refund & Return Policy carefully before placing an order.
1. Return Eligibility
We accept returns on eligible items within 30 days of the delivery date.
To qualify for a return, products must:
- Be unused and unworn
- Be in original condition
- Include original tags and packaging
- Not show signs of damage, alteration, or excessive wear
Items that do not meet these requirements may not qualify for a refund or exchange.
2. Non-Returnable Items
The following items may not be eligible for return:
- Final sale or clearance products
- Gift cards
- Personalized or custom items
- Products marked as non-returnable
- Used or damaged items caused by customer misuse
3. Return Request Process
To request a return, please contact our customer support team with the following information:
- Full name
- Order number
- Reason for return
- Photos of the product if damaged or incorrect
Once approved, return instructions will be provided.
Contact Information
Email: info@ablebrands.store
Phone: +1 (307) 672-5107
4. Refunds
After we receive and inspect the returned product, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing times may vary depending on your payment provider or bank
- Please allow several business days for the refund to appear in your account
Original shipping fees are generally non-refundable unless:
- The wrong item was shipped
- The product arrived damaged
- There was an error caused by Able Brands LLC
5. Exchanges
We may offer exchanges for:
- Incorrect products
- Damaged items
- Defective merchandise
If you would like to request an exchange, please contact us as soon as possible after receiving your order.
6. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- Description of the issue
- Clear photos of the item and packaging
We will work quickly to resolve the issue.
7. Return Shipping Costs
Customers may be responsible for return shipping fees unless:
- The item received was incorrect
- The product arrived damaged
- The item is defective
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned packages.
8. Order Cancellations
Orders may only be canceled before they are processed or shipped.
Once an order has been shipped, cancellations may no longer be possible and the standard return procedure will apply.
9. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your credit card company or payment provider
- Allow additional processing time for your refund to appear
If you still have not received your refund after several business days, please contact us.
10. Contact Us
If you have any questions regarding this Refund & Return Policy, please contact us:
Able Brands LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: info@ablebrands.store
Phone: +1 (307) 672-5107
Website: https://ablebrands.store